Customer service

How can we help you?

Contact Customer Service

Phone numbers
Customer and Claims Service:
0771-655 655
If Assistance: +46 8 792 73 33 (in urgent matters when outside Sweden)
Head office: 0771-43 00 00

E-mail
Send e-mail by using this form

Opening hours

Customer Service
Monday-Friday: 7.30-21.00
Saturday: 9.00-18.00
Sunday: 10.00-18.00

Claims Service
Open 24 hours a day, 7 days a week

Presale information

A summary of the coverage in home-, car- and personal insurance to read before purchasing.

Car insurance

Home insurance

Child insurance

Accident/Illness & Accident/Adult 50+

When you call – do like this


The information you'll get is in Swedish only. The voice says you have 3 options.

  • Press 1 - file a claim or ask about a claim you already have made.
  • Press 2 - buy a new insurance or ask about an insurance you have.
  • Press 3 - if it's about insurances for dogs, cats or horses.