When you're back from a business trip

Should I contact If or the alarm center?

Emergency: In case of emergency you can contact our alarm center +46 8 792 71 31 or ifteam@sos.eu.

Non-Emergency: If you have any questions or need to report a claim you can contact our claims department within office hours, Monday to Friday. Email: travel@if.se
Phone: +46 771 815 818

How do I submit a claim?

You can report your claim here: Report a claim

Please keep all receipts, prescriptons and/or medical report and attach them to your claim form.

What to do if I still need treatment when I come back to my home country?

The compensation period is 1 year for illness and 3 years for an accident. If you need further treatment after the business trip has ended, the insurance covers medical expenses within the Swedish public health care system up until the maximum limit for healthcare expenses in Swedish Public healthcare. The insurance does not cover private health care.

* All information is based on the general terms and conditions of the business travel insurance. Keep in mind that your employer may have chosen special terms for your insurance.

FAQ for Expatriate insurance

Contact us

Emergency help
+46 8 792 71 31
ifteam@sos.eu

When something has happened
+46 771-815 818
Report a claim and help online

Information about your insurance
+46 771-815 818
Customer service