Claims service in English

You can use our webforms to report a claim within some areas. For other claims, please call us.

Healthcare: Informatiom in English here
Business travel & Expatriate: Information in English here

We may ask for your policy number to help you faster in the claims process. Your police number start with SP (SPxxxxxx-xxxx) and are included in your policy letter and in your terms and conditions. You can easily find it by logging in, or by contacting us.

On My Pages you have all the information you need about your company's insurance, terms and conditions. You simply log in with BankID.

Of course, you are always welcome to contact us if you have any questions about your insurances, invoicing, deductible or other matters.

When every second counts
Call the local public number for urgent assistance. When the most acute situation is handled, call SOS International for further assistance. If the local public emergency number is inaccessible, immediately call SOS International.

In case of acute serious illness, accidental injury or repatriation
Always contact SOS International for assistance with hospital treatment and payment guarantees for treatments covered by the insurance. Upon contact you should always state the insurance policy number: SPxxxxxx

​SOS International

Telephone: +46 8 792 71 31

If you are not satisfied with our decision, you should first contact your Claims Adjuster at If. You can also have your case examined by If's Kundombudsman, by sending an email to kundombudsmannen@if.se or call us at +46 771-43 00 00.

Konsumenternas Försäkringsbyrå provides general advice and instructions on insurance matters. You can call the agency at 08-22 58 00.

It's not often you need to send a mail to us. But if you need to, you will find us at this address.

Postal address
If Skadeservice
F200
106 80 Stockholm